Indian Riots - Help Lines down
One person has died in the Indian city of Bangalore after police opened fire on a violent mob mourning the death of actor Rajkumar. Many fans wept and beat their chests shouting “Long live Rajkumar”. Other elements in the crowd damaged over 50 buses, torched two police vans and 10 private vehicles following the news of the actor’s death, police said.
And the result for IT users around the world? This email from “Be There” Broadband internet hit my in-box this morning:
Dear Be-ing,
As you are aware, the majority of our Be agents in our call centre are based in India. We have just been informed that there is a 24 hour government enforced curfew in Bangalore due to local civil unrest and, as a result, we are unable to handle any calls or tickets from there as of 5.30pm today. Unfortunately this unrest has affected not only our main call centre, but also our back-up sites.
Proof that we live in a globalised economy.
