That would be untrue as at this point I don’t even think the Abbey are a bank just a network of call centers concentrentating their energies on a scorecard on who can be the most incompetent. I actually think they’re in meltdown now but profits are on the up based on selling products non stop to naive punters and “bandit” banking fees to existing customers for bounced standing orders, overdrafts, etc that don’t really exist. All I will say is anyone that banks with the Abbey should at all times carefully check their statements and the bank charges imposed on them. The organisation is a disgrace..